02/Commerce·Stores

E-commerce.

Stores built around Malaysian buyer behaviour — FPX, GrabPay, instalments, and a checkout that doesn't fight the customer.

02/What's Included

  • Custom storefront on Next.js, or Shopify with custom theming — your choice
  • Malaysian payment rails: FPX, GrabPay, Touch 'n Go, ShopeePay, Stripe
  • Cart and abandoned-checkout recovery via WhatsApp and email
  • Inventory sync with your warehouse system or POS
  • Live product CMS — your team manages the catalog without developer help
  • Performance-tuned product pages with proper image optimisation

03/Built For

Case 01

D2C brands stuck on Shopify themes that don't fit.

We keep the Shopify backend (where your ops team is comfortable) but rebuild the storefront as a custom experience. Same admin, much better front.

Case 02

Stores losing checkouts to clunky payment flows.

Malaysians abandon when they can't see their bank. We wire every relevant local rail so the customer sees their option and finishes the buy.

Case 03

Catalog-heavy businesses outgrowing template constraints.

Hundreds of SKUs, complex variants, custom pricing logic. The platform stops fighting you — your team gets the controls they actually need.

04/How It Slots In

E-commerce sits at the intersection of Marketing Sites (shared design system) and the Data Engineering Pipelines that feed inventory, customer LTV, and margin into your dashboards. AI Receptionists can answer order-status questions; Automation Agents can chase the abandoned carts overnight.

05/Honest Answers

  • 01

    Custom build or Shopify — which is right for me?

    Shopify is faster to launch and ops-friendly. A custom build gives total control and zero platform fees. We help you decide in the audit phase based on volume, complexity, and your team's comfort.

  • 02

    Will my checkout work for older customers?

    Yes. We support all major Malaysian payment methods and design the checkout for low cognitive load — no surprises, no jargon. Tested on actual phones, not just designer mockups.

  • 03

    What about ongoing maintenance?

    Custom stores include a 30-day support window. After that, you can self-manage (we leave clean docs) or sign onto a monthly retainer for updates and feature additions.

Talk to us about e-commerce

Ready to see how it would actually slot into your business?