Case 01
Clinics and salons drowning in after-hours bookings.
The agent picks up at 11pm, confirms the slot on WhatsApp, and reminds the patient the day before. Your reception starts Monday with a calendar already booked.
01/Receptionists·24/7
AI Receptionists.
Your customer-facing voice and chat — answering at 3am, on a public holiday, in two languages.
02/What's Included
- Voice agent answering inbound calls on a Malaysian number
- WhatsApp Business agent on a verified business profile
- Web chat widget embedded on your site
- Trained on your services, pricing, hours, and FAQ
- Booking and calendar integration (Cal.com, Google Calendar, your CRM)
- Escalation to a human via WhatsApp when the agent isn't confident
03/Built For
Case 02
Service businesses with one receptionist and ten phone lines.
Calls that used to ring out now get answered. The agent qualifies the lead, captures the brief, and books a callback — even when your one person is on the other line.
Case 03
Multi-language Malaysian SMEs.
English, Bahasa Malaysia, code-switched — the agent handles all three natively. No more lost leads because the caller switched mid-sentence.
04/How It Slots In
The receptionist pairs naturally with Internal Copilots (your team sees a full transcript and summary inside their tools) and Automation Agents (the post-booking follow-up fires without anyone touching it). It also feeds Compliance Automations when a transaction needs an e-invoice trail.
05/Honest Answers
- 01
What happens when the agent doesn't know the answer?
It says so, takes a callback request, and escalates to a real human on WhatsApp with full context. We design for graceful escalation — never a hallucinated answer.
- 02
Will it sound like a robot on a phone call?
No. We use modern realistic voice models tuned to a Malaysian accent of your choice. Most callers don't realise it's not human until they hear the speed.
- 03
How long until it's live on my number?
Roughly 3–5 weeks. One week of training on your business, two weeks of build and supervised testing, then a soft launch on a small share of traffic before we open it up.
Talk to us about ai receptionists